comcast construction department comcast construction department

Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. 0000004603 00000 n Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. .it isn't easy to contact them even when part of your job directly deals with them. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. 0000001138 00000 n Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. 0000002692 00000 n 0000003762 00000 n 0000203368 00000 n Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. How do you not have internal numbers to contact another internal department? user_285696 Hey there! WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . Were enhancing this network over time and location-by-location, which briefly disrupts your services. It's a new townhome that is finished and I am moving in tomorrow. I have a mans number in construction that said he would take care of it. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. We will need to gather some personal information. I cannot tell you how many times we have called customer service to no avail. 123.5 mi Comcast Service Center. . I've talked to people in the actual construction department maybe 5 times. My cable has to be run in the air. Sorry about that. I would like to see what we can do for you. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. Hi, gangelo88. 0000003003 00000 n Hello @lanannak. 0000107620 00000 n I have had this identical scenario happen 4 times now. Gig Speed Network. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Let me know. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com @user_1eb5a5 Hmm. We'll be there to help. Edit2: kicked back to sales, god damn it. Why do I have to start a new chat, why can't you help me? No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. I do not know what to do. Construction Specialist. This way were able to help your business do more and connect more. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". You'll work with a family-like team that supports you and has your back. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. Please create your own post and we will be happy to help. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. These partnerships have proven to be key to the success of our Supplier Diversity program. Get in touch with the right person and learn how our solutions can help bring new opportunities to your doorstep. I am so sorry to hear that you are still waiting for confirmation of serviceability. Please include your first and last name, along with your new address, and we will continue helping from there. Told tech support i'm tearing their shit down and they need to connect me with engineering. I am so sorry to hear that you are still waiting for confirmation of serviceability. Again, I'm getting zero help. 0000004087 00000 n 0000005518 00000 n You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm The project is in Gresham, Oregon and there is service in the area. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Greater Nashville Area, TN. If you ever find the secret sauce please share with me. I do not know what to do. Since you have already sent a PM, I will continue to assist you through there. Instead of having overhead cables across our backyard, we are burying all of the lines. I want to look further into this and get you some answers, we thank you for your interest in our services! How do you not have internal numbers to contact another internal department? Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Cookie Notice Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. 0000004361 00000 n Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Yeah sounds like similar situation. I appreciate you taking the time to reach out to us here on the forums. See https://comca.st/3vNQ9Ag for an example. 0000004940 00000 n Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. 238 0 obj <>stream Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Below, youll find options for residential and commercial spaces. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. I apologize to hear of the issues you keep running into when trying to get this tap installed. Leverage your professional network, and get hired. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. %%EOF Thank you so much for reaching out to us here on our Community Forums platform. We'll be there to help. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Can you send us a direct message? We understand the process can be confusing, but we're here to help. I told them get me connected then we'll wory about pricing at this point. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. My cable has to be run in the air. A community that reflects your values and inspires others to make a positive impact. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. I need to contact AT&T, WOW and Comcast to facilitate the relocation. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. Internet Products Overview. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Get Support Find an Xfinity Location Check the status and hours of locations near you. 0000014297 00000 n We handle installation and activation, plus provide on-going support. It's an absolute joke how terrible Comast service is. I have had this identical scenario happen 4 times now. They ran a cable above ground for 400 ft. My service is terrible. Jan 2009 - Dec 20124 years. Phone services will be unavailable, including landline support for emergency calling. You can visit the, We recommend restarting your gateway once service has been restored. It's an absolute joke how terrible Comast service is. Hi @user_6e9584, thank you for reaching out over our Comcast Business Forums. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. At 7.45 pm I hadn't heard anything from Comcast. Worst part is Comcast is the only thing available where we are. You can visit the, If you have questions, were here for you 24/7 at. If you ever find the secret sauce please share with me. New Kensington, PA 15068. 0 0000003912 00000 n I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . All they can do is reschedule. Washington, PA 15301. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Cable: I've wised up. An underground cable line normally brings Xfinity services to your home. Services and features vary depending on level of service. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. He has quit taking my calls. I apologize to hear of the issues you keep running into when trying to get this tap installed. Ive never seen a company treat PAYING CUSTOMERS like this. . At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Ive never seen a company treat PAYING CUSTOMERS like this. I am in need of a contact for the new construction survey division. Nurturing Diverse Subcontractors The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. The work is done by a contractor Comcast hires. startxref September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 . Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. I've done that way of contacting you and it's gone nowhere. I don't know what else to do. The best communities have most conversations happening in the public boards. Hello! Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. CAN SOMEONE JUST HELP INSTEAD OF FORWARDING ME TO SOMEONE ELSE?! Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. Complete Project Reviews for scope and cost . Is there a number to call? - Construct estimates for all Multi . Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love.