why does ebay think my item is counterfeit why does ebay think my item is counterfeit

We just accept it and move on. "As with most things, if it's too good to be . This ensures that youre using an official contact method, rather than a potentially dangerous phone number. Check the address on the package. This will make it do that your listing goes to the top of the search list. You have no way of knowing if another seller is having the same issue. Scammers dont need your physical credit card to make fraudulent purchases. 12-30-2021 * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. They are giving me zero evidence as to why my items are fake. The best part is that shopping on eBay Authenticate costs you zero extra dollars. The buyer will pay with a fraudulent check. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. eBay will not assist with a transaction that occurred beyond its purview. When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. An unauthorised reprint of a trading card. Any listing removed was a warning. My paypal was recently suspended and eBay said they got a court order to do so. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. - edited E bay in many cases are making more profit than the sellers. by Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. Buyer pretended the item/ring was not as listed. If they can't confirm the authenticity of your item, you'll receive a full refund. They just told me ebay found the listing and reported it as fake. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . Save up to 50% on annual plans. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. Haha, and how can I relist listings that have been permanently pulled from my account? All such complaints from sellers are simply ignored, as profit takes precedence over reason. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. - last edited on In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. Never do this as it can compromise all of your accounts, passwords, and sensitive data. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. ** Free trial offer can only be redeemed once per customer. I don't think those brands team up on the same day to find a fake listing. Dont click on links or open attachments in unsolicited emails or texts. In this scam, sellers never send items youve paid for. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. 6. I am not purposely trying to break the rules. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. Your own words say all the items are similar in how they are made so they are all in violation. Discover all the ways we've got your back. Full access to plan features depends on identity verification and credit eligibility. eBay scams typically follow the same playbook as other online marketplace scams: The good news is that if you know how to shop online safely and spot common scammer techniques, you can avoid falling prey to these scams. This scam is a new twist on the offer of overpayment. A buyer will offer to purchase your item and send a larger payment than required. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. These items may infringe on someones copyright or trademark. e-bay couldnt give two hoots for sellers as long as they are making money. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. I even mentioned a receipt and they didnt care. They can claim the item was not received, claim a refund and make off with the expensive item. We operate independently from our advertising sales team. Next, Jamie reached out to her local post office and discovered that the package was not only delivered to the wrong address but only weighed two pounds. I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. If the shipped item was sold for under $750, delivery notification is adequate proof. They may even provide photos of the broken item. If you do, you will be permanently banned and never be allowed to sell on eBay again. There is one more scam that I have had to deal with. In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. I had a pair of shoes I bought at a department store listed with tags and photos and it was removed for being "counterfeit!" Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. Read our first-ever Corporate Social Responsibility Report. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. As a collector of sneakers and fashion, Amir is passionate about all things related to style. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Be especially careful if youre linked to an eBay listing from a social post. Do not relist them. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. 12-29-2021 The scammer will ask for the victims gift card number to use as payment. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. Lego is really protective of their wares and their products. I had a listing removed the other week for violating ebay's counterfeit policy. We highlight products and services you might find interesting. Everyone is covered except the credit card holder, whoever that is. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. Im concerned this is a scam. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. Counterfeit products are illegal and not allowed on eBay. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. I manufacture them myself and sell for only one price. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. Never rush a purchase. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. Car & Truck Safety & Security Accessories. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. 08:54 AM Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. I don't understand your last line - change their name to eGay ? I know for a fact they are real products because it comes from a authorized store. All rights reserved. Here's the situation. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. The certification service includes fulfillment to the buyer and is available to select brands of handbags, watches, and sneakers. They then go to Etsy and order the item from me at full price using a suspect credit card number. Please refer to the actual policies for terms conditions and exclusions of coverage. Along with photographing everything, try to record any identifying details about the item. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. With all of the added benefits, there's really no reason not to shop or at least browse on eBay Authenticate for those high-end luxury items and collectibles you've been nervous about buying online. There is so much scamming going on Ebay, Sellers dont have a chance. For example, they may ask for cash, bank transfer, check, money order or even gift cards. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). Requests for additional fees throughout the process for shipping, gas, or other expenses.. The item you get doesnt match the sellers listing. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. kh-cathy. Its the reason Im looking into EBay Protection Program right now. Buyer Issues a Chargeback. We frequently receive products free of charge from manufacturers to test. This can include receiving a wrong or damaged item. Omg I JUST heard that same story!!!! Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. You can do this multiple times a day if you want. Why fight a battle you can not win? Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. The buyer is covered by ebay's money guarantee so can return it for a full refund if they so wish. View basket for details. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. Sellers of popular and desir. I have had a few people say they didnt receive their orders when I know I sent out to all of them. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. So I get an e-mail from ebay saying two of my items are counterfeit. You were suspended for relisting pulled items. You dont need to be a rocket scientist to know that. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. Thats why eBay has a legitimate Second Chance Offer program that sellers can use when they have more of the item, the winning bidder didnt pay, or the reserve price wasnt met.. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). eBay wont engage with your dispute until youve attempted to solve it with the seller., Be cautious of sellers who keep putting you off or claiming that theyre working on fixing the issue. Remember that if an offer looks too good to be true, it probably is. Counterfeit goods are not allowed on eBay. The first step is to check if your item is eligible to be sold on eBay Authenticate by entering the brand, item type, and condition. 08:53 AM According to eBay's policy, they will remove your items and possibly take further action by limiting your buying and selling privileges and even suspending your eBay account. On eBay, you can find the right items, at the right priceworry-free! Is there anything else I can do? She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. We're here to help you if you believe an item to be counterfeit. Some unscrupulous fraudsters have been known to buy a product on. You can purchase syndication rights to this story here. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Know the value of what youre buying, and dont get blinded by too good to be true deals. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Software, music, movies and other media must be original and not unauthorized copies. More specific details are provided below. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. If you want to fight it, you need to contact the Verified Rights Owner. Heres what to do if someone used your credit card number (without your card!). Limited offer! Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. Nonetheless, the site is saturated with imitation merchandise. Venmo is fast and easy to use. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. We welcome your feedback. You could always try selling in a different market- many have had success on Facebook. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. If you still need help, let us know your problem. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. Ummm, you do know eBay is a e-commerce business, right? Any tips? Learn how your comment data is processed. You can report an issue with a seller to eBay directly here. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. 10:22 AM I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. They paid straight away, and the delivery address was a . Then reach out to the seller by opening up a return and requesting a refund. As per the title, why does eBay knowingly allow the selling of counterfeit items?