why is my canon printer connected but not printing why is my canon printer connected but not printing

Ensure the USB cable is plugged in snugly at both ends, and that the power cable is plugged into the wall. Open Get Help. Once a proper connection has been reestablished, if this was the issue, then communication between your devices should be restored. It's nice when this works, but it means there's no permanent solution to this recurring issue, and much like a router that stops broadcasting, you may have to go through this process whenever the printer drops its connection. The Canon Pixma TS202 is the cheapest printer right now at just $40.97 with the option to buy a four-year warranty for $8.99. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. The PC to use the printer is not connected to the network. Printing will resume when the temperature inside the machine has fallen. There are a few ways to do this, but the easiest is probably from the Command Prompt. If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer. Once plugged in and set up as a wired printer, you can share a printer in Windows. Reasons and possible solutions for the "Printer Is Offline" and "Printer not responding" message when using a Windows PC, Print out the network setting information, devices that may interfere with network communication, ports used by the printer for network communication, Reconnect Your Printer to a Wireless Network (Windows). Disconnect and reconnect the power cable at both ends. Activated firewall software can also be a reason for the distortion of communication between the system and the printer. You may unsubscribe from the newsletters at any time. If another dialog box does not appear, click [Add Other Printer or Scanner] or [Add Printer or Scanner] after clicking the [+] icon. So before heading into the more complicated fixes, you need to take some basic troubleshooting steps to resolve the issue. Diagnostics look normal, the printer thinks it's printing normally, but there is nothing on the page. Update Your Computer. Between lots of moving parts and scummy ink-related business practices, it's no surprise these must-have tools cause endless amounts of frustration. Then click Windows Defender Firewall from the results. This article provides some important information to regarding using PIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO) models via USB with Windows 11. [8 Solutions], How to Fix HP Officejet Pro 6835 Printhead Error? Wait approximately 30 seconds and then reconnect them. Wait for a few minutes and then power the printer back on. 2. Select and Download the driver for your printer model, and follow the on screen instructions to open and install the file. Tried deep cleaning this function is not working im getting flashing green and amber lights. Mine changes the IP address off and on. Before you print, be sure you have the appropriate printer selected. Canon U.S.A Inc. All Rights Reserved. 4) Make sure Startup type is set to Automatic and Service status is Running. Disconnect and reconnect the power cable at both ends. I discovered, quite by accident that the problem with the Pixma TS8320 and probably other Canon printers is the IP address. This means you would have to remove some of those components to clear the problem. The Wi-Fi Connection Assistant will inform you that the communication between the computer and printer is confirmed. Heres how you can update your drivers with Driver Easy: 2) Run Driver Easy and click theScan Nowbutton. Products that work. If the printer is in an error state (paper jam, ink has run out, etc.) It will take around 3 to 5 minutes. Click "Setup," which is one of the function buttons. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. SelectCanon XXX MP Drivers(where XXX is your model name), and then selectUninstall. Right-click on the Canon PIXMA printers name displaying on the screen and click on . So you can use the browser to search for the specific driver directly. Download the latest driver, software package, and/or firmware update to ensure every link in the chain is as up-to-date as possible. G3411 Printer not printing (blank sheet) tried cleaning function, not successful. You can go to their website to find and download the driver you need. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. If you want to use yourPIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO)model with Windows 11 with a USB connection, please keep the following information in mind. Clear and reset the print spooler Step 6. Make sure the printer power is on. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing. Some links in this post are affiliate links it means as an Amazon Associate we earn from qualifying purchases on this site. Ensure your printer is powered on (steady green light) and connected directly to the USB port on the computer. If you have a new toner on hand, replace it to see if it solves the problem. Enter the WPS PIN within 90 seconds, and then click Next to complete the connection. Other than that, check for unfinished printing jobs, stuck in queue previously. 2) Start Restoro and it will run a FREE scan of your PC. Unplug and restart your printer. Start Wi-Fi Connection Assistant, depending on the version of Windows installed on your computer: In Windows 10 and 11, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. The printer driver, XPS printer driver, ScanGear (scanner driver), and fax driver will be deleted when you uninstall the MP drivers. Are you frustrated cause your Canon printer wont print? The most common reason is because the connection between the computer and the machine is lost. Sometimes, printers are finickythere may be paper loaded, but if the printer can't grab hold, it's going to think it's empty. There's plenty of ink in the printer. More often than not, my printer problems boil down to simple Wi-Fi woesprinters that won't connect to Wi-Fi; printers that say they're connected but don't show up on the network; or printers that show up in the wireless devices list but just won't print. Some links in this post are affiliate links it means as an Amazon Associate we earn from qualifying purchases on this site. My printer is a PIXMA G4210. Windows' test pages can be printed by heading toSettings > Devices > Printers & Scanners. If it still fails, uninstall the printer driver once, and start the setup while the printer is connected via USB. The printer is not set as the default printer. After the computer has sent the network information over to the printer, it will reconnect to the router. After the MP Drivers are installed via and a USB cable is connected, when the printer is turned off or the OS is restarted after the USB cable is disconnected, scanning from the buttons on the printer is not available. *If the print spooler service has stopped, you cannot perform printing. Using the setup CD-ROM packed with the printer, re-install the MP driver. Me too 0 Likes Reply 1 ACCEPTED SOLUTION zonst1 Wait until printing starts. Previous Pixma MG3022 gave me same grief. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. You may need to scroll to see all the entries. Why can't my Canon printer print? All Rights Reserved. [Easy Guide], Facebook Dating Conversations Disappeared | How to Fix, How to Change Location on Facebook Dating? She has a love of innovation and emerging tech, and she firmly believes that technology should make life better. Then type spool in the field and press Enter. Below, youll find out how to download and install the driver from the official website. Once everything is restarted, trying taking out a test print to check if the issue is resolved. The steps below will help in resolving the issue and possibly identify the cause. If you want to print a test page to confirm functionality, clickTest Print. Trying to replace the cartridge if the blank pages issue persists. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Incredibly (and frustratingly), this often gets things up and running again. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. Install the latest driver for your printer Step 5. 03/30/2023: New firmware updates are available. There could be some issue with the USB or wireless connection between the printer, router, and system. My printer had been working properly then it stopped printing the black color. SelectOKto close thePrinter propertieswindow. Did you print to narrow width paper? Follow the below steps to resolve the Canon printer wont print black problem by unclogging the clogged nozzles. First off, you need to verify the machine is powered on and there are no errors. If the problem still occurs, perform the printer settings again and re-connect the printer to the access point or router. Then start the system. Even if the Wi-Fi signal in that room seems fine, try moving your printer closer to the router if youre having connection issues. If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. But if your printer driver is faulted or outdated, issues like printer not printing will arise. Remove the cable from the printers rear and disconnect it from your PC. Printer was printing fine, but now it sounds like it's still working, but nothing prints. Save any needed work and close all open applications. Please install this update if you are experiencing problems with installing or using your product via USB. Zaynab is also known for her gaming skills (you wouldnt stand a chance against her). 8201577400 After that, take out a sample print to check if the issue is resolved and the printer is not printing blank pages anymore. Then press the power button to turn the printer on. 6 Tricks to Get It Connected to Wi-Fi, Before You Print: How to Color Calibrate Your Monitor to Your Printer, Ready to Print? Once turned off, disconnect the printer's power cord from the back of the printer. 2) Type " services.msc " and press Enter on your keyboard. If so, carry out the same cleaning process as above, being mindful to put gloves on. - Click the Start button on the Windows Taskbar. This may sound silly, but if I had a nickel for every hour I've wasted troubleshooting something that wasn't plugged in, I'd be halfway to buying a Snickers bar. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed. Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen). If the problem is not solved, proceed to the next step. Its users managed to fix printing problems with the use of Restoro. For some models, when setting up the printer via a USB cable, after the USB cable is connected, an error screen appears without the driver installed. Hi, zonst1!So that the Community can help you better, we need to know exactly which Canon printer model you're using. Alternatively, if your printer's heads lie on theink cartridgesthemselvesthe little copper strip where the ink comes outyou can blot it with a wet paper towel to clean it up. If you have Ethernet in your home, try connecting it to the network that wayyou may find an Ethernet jack hidden somewhere on your printer (check its manual; I've seen them in very hard-to-find places). Wait until the machine is ready to print. Right click on the Print Spooler service and select Start. During the scanner driver installation, the print spooler service may stop, and the scanner driver cannot be installed. Then, we have got you covered! Unable to Print when Connected by USB. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. If your printer is throwing you an error (or just ignoring your demands entirely), here's how to troubleshoot the problem so you can get back to work. In some programs, like Google Chrome, you may even need to click See More for a full list of connected printers. https://www.pcmag.com/how-to/what-to-do-when-your-printer-wont-print, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, How to Save the Most Money on Printer Ink, Is Your Printer Offline? How do I fix a Canon printer that won't print? Try another USB port on your computer in case the one you previously used is broken. Connecting it with a wire may not solve all your problems, but it will ensure its connection to the network is much more stable, lessening the number of troubleshooting steps you have to go through every time. A dynamic printer IP address is OK for private use or a small organization: you can get to the printer webpage easily by clicking on the printer icon, without knowing the IP address. Action. After updating your drivers, attempt a test print to check if this action helps you. - John iTR STILL PRINTS BLOCKS OF COLOR. Both your printer and your computer can print test pages that may help you narrow down your issue. Run the Printer's Utility Software. Consult the reseller of the relay device for details. 3) Tick Turn off Windows Defender Firewall for both public and private networks. Switch the printer off this can be done by pressing and holding the power button. Power down the printer and disconnect if it's connected to your Mac via a cable. 4) Right-click your Canon printer and select Set as default printer from the list. 7) After deleting these files, close the spool folder. [Reference] How to check the wireless connection on the printer operation panel. If the USB data cable is not completely connected into either the computer or the printer the print request is not going to reach the printer. Once fully rebooted, try to print or scan again. If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. Get the most recent driver packagefrom Canon Support. If you have multiple printers added in your Settings, be sure to . Right-click it and select Stop. Under the Sharing tab, you should have an option to share that printer. Basically the printer and computer are not able to communicate. + Wi-Fi Communication. If you have further suggestions or questions, please drop us a line in the comment section below. If the problem persists, proceed to the next step. (Again, you may need to refer to your manual if you aren't sure where it opens up.). If your printer tells you it's out of ink, but youknowit isn't, there are a few things you can do. 3) When the confirmation message appears, click Yes. There could also be a problem with the USB cable. If the problem still persists, proceed to the next step. Video of the Day Step 2 Fill the paper tray of the Canon printer. When there is a problem with wireless connection of the printer, [Inactive] is displayed. If the printer does not start printing, it could be that a canceled or failed print job may exist in the print queue. If the printout shows that the connection is. Since there are multiple causes for these messages, there are also multiple possible resolutions. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. Try printing the document again, and be sure to chooseFile > Printfrom the menu rather than using a shortcut. Depending on the kind of device and kind of printer you are pairing, the reason for this problem can vary. ), turn off and unplug your printer. 0 Likes Reply zee123 Apprentice In response to Caemene Options 02-01-2021 12:29 PM After the print jobs are deleted manually, the printer spooler will need to be restarted. If the printer's name appears in the hardware list but the printer doesn't work, review the printer's documentation for further troubleshooting information. If they are already turned on, turn them off including the printer, and turn them on again. Check for any error message on the printers screen. The computer will temporarily disconnect from your wireless router. The printer is pretty new. Remember that certain third-party cartridges may cause problems, too, so try genuine cartridges from the printer manufacturer to see if they work better. If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. In case of Wireless printer, Switch it ON and connect it to the Wifi network. Driver Easy will then scan your computer anddetect any problem drivers. If your printer has a sub-par Wi-Fi chip, it may need a super strong signal to stay connected. First, ensure a stable wi-fi connection and keep the wireless router device near your printer and computer. Contact the vendor of the relay device. Place the printer closer to the access point or router, and try printing to see if printing is performed. For PIXMA TS / TR and MAXIFY GX Series Printers, learn how you can use the Wi-Fi Connection Assistant on a Windows computer to reconnect the printer to a wireless network. [Workaround] Click [Back to Top] to perform the setup again. Sorry I can't get my canon printer to connect to my network, Ts 700, Well I have 2 - Answered by a verified Technician. Confirm that the access point or router is turned on. If printing starts normally, there is a problem with the relay device. Printer was printing fine, but now it sounds like it's still working, but nothing prints. The Wi-Fi Connection Assistant will indicate that it is diagnosing the computer's network settings. On a Mac, open System Preferences > Printers and Scanners, then select your printer. Right-click USB Printing Support (if in the list), click Uninstall, then OK. This doesn't make any sense. Accordingly, printing is available. After the MP Drivers are installed via and aUSB cable is connected, when the printer is turned off or the OS is restarted after the USB cable is disconnected, scanning from the buttons on the printer is not available. You could, however, plug your printer into a smart plug and use a voice assistant like Alexa to reboot it on command. Then, clickDevices and Printers. If you're flexible about where you store your printer, your best bet is to remove it from the Wi-Fi network entirely and hard-wire it to your router. [Workaround] Restart the PC when the printer is connected via USB. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. For printers lacking an Ethernet jack, try moving it to the same room as your router, plugging it into the router over USB, and using your router's built-in printer sharing to see if it works better. If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. Reasons and possible solutions for the "Printer Is Offline" and "Printer not responding" message when using a Windows PC, Print out the network setting information, devices that may interfere with network communication, ports used by the printer for network communication, Reconnect Your Printer to a Wireless Network (Windows). Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. Canon printer wont print for many reasons such as; defective power cords, unstable wi-fi connection, stuck print jobs, paper jams, and outdated printer drivers. Printer Cannot be Used after the Access Point is Replaced or the Settings are Changed. . First, disconnect the power from your router and/or modem. Then restart the router and connect the printer and the system to the same network connection. You can find this in Settings > Update & Security > Troubleshoot in Windows 10. When the printer is connected with a USB cable, an icon for the FAX is not created during the driver installation process. The following steps will assist you: Open an Internet browser. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. She is an avid reader who loves to explore tech in her free time. Basically the printer and computer are not able to communicate. Why is my Canon printer not connecting to WiFi? (May take approximately 1-2 minutes for the network to be fully functional.) 3. Recently, she has started using her gaming passion to produce captivating relevant blogs for other enthusiasts. Firewall software helps block threats from outside your network, but some settings or configuration can block communication with your printer and may reject the connection needed for your machine to work properly. In Windows 10, head to Settings > Devices > Printers & Scanners and click the Add a Printer or Scanner button. Check 1: The devices may not be turned on. The computer will then attempt to communicate with the printer. If your canon printer wont print, maybe the communication between your Mac or Windows system and the Pixma printer is lost. Then, clickNext. Items 1 to 6 listed below may be the reasons why the printer suddenly becomes unusable. All Rights Reserved. EN If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. This wlil happen if you got a new wireless router, or if you changed the SSID or password of your current network. Thats it the full list of fixes for Canon printer not printing issue. Replace the USB cable and retry the printing. Unplug your wireless router for 15 seconds, then plug it back in. (4 Easy Ways) Fix Your Canon Printer Not Printing Issues, How to fix canon printer wont print wirelessly, How to fix canon printer printing blank pages, How to fix canon printer wont print black. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. Verify that its plugged into a working outlet and any power switches are turned to the ON position. Wait approximately 30 seconds before you reconnect it. Confirm that the Enable bidirectional support box is checked for the selected driver. If the PIN expires, close the Printers & Scanners . Switch the printer off from the power outlet. Simply turn the printer off with the power button on the printer. This issue can occur due . But in rare cases, you may need to head to the printer manufacturer's website, look up the support page for your model, anddownload the driveror software package manually. You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. For some printer models, when connecting via a USB cable, the printer cannot be detected, and the installer does not proceed to the next stage. The computer will temporarily disconnect from your wireless router. To do this, follow the steps below. I bought it in December 2020, and it has not been used a lot. Open the Printer properties screen in Windows. This printer will now vanish from your list. The key factors for the issue Canon Printer Won't Printing are: the print jobs stuck in printer queue, the paper jams disable the printer's ability to print, the out-of-date printer driver, low ink cartridge, and faulty network connection. 2) Typecontrolin the field and press Enter to open the Control Panel. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. It makes all the same noises of printing on the page but nothing shows up. Why why why isnt there a simple print button like the scan and copy button? Copyright 2009-2023 Easeware Technology Limited. the tank was half full and so I filled it back up with the proper ink and now it want print anything that has black color in it or a pain letter head that has just is just black ink. If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. [7 Steps], How Do I See All My Likes on Facebook Dating? That will result in canon printer wont printer. After it has fully initialized, plug the printer back in and power it on. Since there are multiple causes for these messages, there are also multiple possible resolutions. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.