cci hotel reservation charge cci hotel reservation charge

Sue the hotel. Its odd you say their APP came up as specific hotels dont usually have their own APP. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Just talked to the hotel directly and was told the charge for 2 nights was on 249.68 (114.43/night). If you need documentation, my doctors at the Demand the hotel to pay for the drive to another hotel. Interesting finding this site and complaints. What happened. Interestingly I called Best Western to make a reservation and I was routed to CCI Hotel and Best Western Claim its impossible. Similar Charges. R2591421145, 3 night total $1388.51 with an addition $822.48 for Tax recovery Charges and Service Fee. They try to get you to think you're checking in with the hotel. I immedidately called my cc company to dispute the charges. This was not mentioned until check out also. Very true. When I arrived at the hotel on March 19, I checked in, went to my room and called the event organizer to confirm that it was still on. We wish we looked up this company ahead of time, or else we would not have purchased from this site. I believe CCI Hotel reservations is ripping people off. Do not use theese guys. When I complained to the hotel, the manager told me that he had received $53 reimbursement for the room. Customer Care So I filed dispute with my credit card(Wells Fargo.) the numbers I have are JC8T4F2, and JPO1PF7. Share your photos and videos with others to prove the truth of your words. On my departing receipt from the hotel, the $521.80 charge did not show up. so now I am stuck with a 2801.91 charge for nothing. I've called several times with no result. Called Baymont to reserve a room for travel family and the fraudulent # posed as the Hotel Desk for Baymont with Wyndham connected me to CCI, who continued the conversation posing as a direct desk clerk. Made a reservation on the spot for $75. In the last 2 months I have called many times and get the same 7 day promise. Need more info if you want help. We checked in and went to the room. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. How were you redirected and from where? I received a confirmation email from a different company - Hotel Values. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My wife booked seven nights at Courtyard by Marriott in Tucson. The next morning a fellow we took to be the manager was at the front desk. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Had a charge of $212.61 from CCI*HOTEL@GETAROOM 800-468-3578 TX. For a week and a half Ive been told I have a ticket# and they had to call the hotel only to be told they wont refund my money. Wife booked on line thinking she was dealing with Holiday Inn. This site has been very HELPFUL I thought because it was only a couple of hours between making the reservations and cancelling they would not charge my credit card. I booked 3 rooms last summer with CCI Hotel Reservations. Please dont use this CCI*Hotel! A major hotel brand may have their own APP which you can download and securely use, and some third-party booking sites have APPs. In addition to the General Site Terms posted below, the following terms apply to any reservations and stays you book through the site. Here's the kicker: you don't even have a hotel room to begin with and then banks often won't honor it as fraud. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! They charged me 613.85 to book 5 rooms . this third party site added changed the price and added $92 on to a $190 hotel room charge in additional, undisclosed taxes. Total Price $140.90 The purveyor of our reservation is listed on our September credit card statement as "CCI*HOTELRES [protected] TX." When I got my card statement, I had been charged by CCI even though they had declined my card. Also be sure you have your R# for the reservation or they refuse to talk to you. After a 13 hour drive, we arrived at the hotel at 930 PM. 1 0 S SeaTTle2022 of Seattle, US CCI sent me a copy of their receipt. As an independent booking service offering over 100,000 hotels worldwide, we can get you the same deals you expect with a bigger travel agency or direct from the hotel. The full charge had been submitted to my DiscoverCard. That this 83 year old woman is not fit to travel since my family will not be near by That's why I believe so strongly that it's better to spend a few minutes or an hour looking into a company before handing money over. First seen on January 6, 2018, (CCI HOTEL RES 800-468-3578 TX), this was on my bank statement. Share your photos and videos with others to prove the truth of your words. Please delete my credit card, American Express. So basically this is a company who is stealing peoples money with no consequences. If so then complain to Tripadvisor staff directly. When I called CCI Bookings to get my money back I was told I missed the 48 hour period before my check in date for doing so. When my credit card statement arrived, I saw a charge from CCI Reservations for $381.47 and a booking charge of $12.99. I immediately noticed an additional $125.00 added to the bill for taxes and fees. > Be very careful of clicking on random web links after doing internet searches. I think NOT. I'm sorry you lost money but you have to be careful who you give money to. Bravo Sierra. They are completely dishonest and I am unable to speak to anyone to discuss this. I called them back and they said the transaction was valid and would not refund the fraudulent charges! although it looks You paid Peter to pay Paul..Peter will charge you. We understand the nature of your complaint, that you have questions or concerns regarding our tax recovery charges and service fees. CCI still charged me over $224.00 for room reservations that we did not use. By the way, the $521.80 charge was 49% of the actual hotel bill of $1,101.99. Yes, I'd say these are SCAMMERS! I too experience being scammed by CCI/ GETAROOM. An independent travel network . I will appreciate if this matter be look into and correction made. Note, there may be applicable hotel charges if canceled past the cancellation deadline. When he asked if I accepted this non-refundable booking, I told him I felt he was pressuring and did not wish to book. Made the reservation, chose a room and paid the bill. Which is just a voice message and we couldn't get through to cancel reservation. When you booked the room, you agreed a price. Read our user reviews first - discover the good, the bad, and the ugly about CCI Hotel Reservations by reading customer reviews and complaints. You have two seperate issues - The Service Fee, and you have the whole thing backwards. The amount paid to the hotel in connection with the reservation or taxes may vary from the amount we estimate and include in the charge for the customer. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). And please respond to mr, I am such a nervous wreck over this misunderstanding February [protected] Redirected from Hyatt Place web site to CCI . This business should be put out of business! (Total We got a hotel reservation for one night in Scottsdale AZ. The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. I said. I'm so steaming mad!!! Beware of these crooks, I am sure based in some [censored]ty open sewer place in Chenay India. My husband booked accidentally through this site and paid up front, didn't end up getting an email confirmation so when he tried to call and cancel, he could not give them a "reservation number' and from there 1 1/2 hrs later after being transferred over and over again with each person on the other end asking for the reservation number, each one of them said they could not help him bc he didn't have the number to give them. Fraudulently charged to my card using a virtual card. Ask the hotel manager to fix the problem . I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. I called today spoke to a hateful person she told me that she would have to send an email to get my refund and then hung up on me. BEWARE, they may steal your money also and you cannot get them to give your money back! Pian Marie Jumalon, Nov 20, 4:10 PM CST: Hotel Reservations Scam! So we paid a total of $1307.98. 2022 I was online to make a reservation at the Guest Lodge Gainesville, GA for Thursday September 29. Which is false advertisement. My credit card was charged an additional $521.80 for "Tax Recovery Charges and Service Fees". So it is actually the hotel who should not have charged you at time of checkout. Us too. Buyer beware it's a scam and you get stuck with HUGE costs. Peter T. Kilborn He did the right thing, and we left feeling less burned. This will surely increase the credibility of your complaint. She doubted that Hilton could do anything about it. There was no notification that there was such a large service charge until I checked out. They said the Location asked for was booked but recommended Fairfield by Marriott near airport in Tempe, AZ. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. I booked a room on-line through CCI Hotel Reservations at the Hilton Garden Inn in MERRILLVILLE, IN for 12/4/21. Why are they now showing up on my card? Guy at Lago Mar. When I got to the motel, I was informed CCI declined my card. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. Whatttttt!!!??? CCI in turn paid the hotel $703.87 for only six nights. I have received a Cancellation Number as well as a Ticket number and told it would that three to five days to appear on my cardI don't feel real good about this after reading all the reviews Dear CCI*Hotel Reservation and GETAROOM management. Dear CCI, on Dec. 30, I made a reservation with what I was made to believe was ComplaintsBoard.com is a leading complaint resolution website on the Internet. Plus they added a $553.73 charge for what they call a service fee? They would not allow me to. That's an upcharge of about $100 -- WOW. Your bank or credit card company will not be able to do anything! There was a charge on my card by CCI Hotel Booking that I did not authorize nor did I know I had been charged $ ***. DO NOT trust CCI*Hotel Reservations to accurately tell you how much you are paying. Put in 3 different disputes with American Express and they canceled my dispute 3 times over a 5 month period. - Personal Finance Club I thought I was making a reservation at a Best Western Hotel, but apparently it was through a site posting as Best Western. "Unfortunately, " she said, she could do nothing about it. Did you book that from a Tripadvisor page? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. I ask for it they said they would send. I heard the name get a room and immediately tried to cancel. Beware of these crooks, I am sure they based in some [censored]ty open sewer place in Chenay India. At Lago Mar. This is totally misleading and overcharging any consumer . My intention was to contact the Hampton Inn directly and book a room at a government rate. I was billed $504.43 plus $12.99 booking fee. All Rights Reserved. This business should be put out of business! Strange!!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Your feedback is an important part of our community and will help others make informed decisions. Kind Regards, This is the Better Business Bureau entry on this company. But according to charge, it was $30. This complaint was posted by a verified customer. We use cookies to improve your experience on our site and to show you personalised advertising. When you try to reject purchase, they will fraudulently claim the consumer agreed to the fees and non-refundable. LAGO MAR resort In FORT Lauderdale for week stay, Jan 4 for one week. Coincidence? I had the following experience this weekend. I was driving and using hands free so I was not able to confirm if I was on the Hampton Inn number, I trusted Google (Which in my honest opinion are accomplishes of this people since they get paid) I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI and she pretended (Dishonest miss representation with the intention to defraud) to be the Hampton Inn front desk. Same things as everyone else. Then I was informed that the reservation was non cancelable. It included breakfast, he said. I had the same experience with CCIHotel as others posting here. Desired outcome: Also be sure you have your R# for the reservation or they refuse to talk to you. CCI CINEMA-LC 0000 CARLSBAD cci.com; CCI*HOTEL@GETAROOM 800-468-3578; CCI*HOTEL RES; Welcome to our customer reviews and complaints page for CCI Hotel Reservations. They said it would be $66 a night . The site said the charge would be $102 rate and that turned into a $160 charge. Reservation No. I thought I was calling the hotel directly but unknowingly was redirected to a third party, CCI reservation. I dont really understand the transaction, could you explain it from the beginning with info including the other hotel and where you got the phone number you called? I ask to speak with a manager, i got nothing. Alternatively, you may use. In the last 2 months I have called many times and get the same 7 day promise. Arriving Saturday, June 19 and checking out Tuesday, June 22nd. You can also consider using your. By using this website you agree to our Cookies Policy. Business Profile CCI Hotel Reservations Hotel Reservation Looking for more information? it was for $163.90. I thought we were talking to hotel directly. This Support forum is for questions on using the Tripadvisor website and for reporting technical glitches. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The floor wa On June 1, I booked a room at the Super 8 in Peru, IL for June 15, 16, & 17. Definitely FRAUD. The email I received from Reservation-Counter had a website to contact to cancel, I logged on to the site and canceled. We were appalled at what we saw: Made online hotel reservation for Best Western, Willerby Manor, Hull. It is a scam to be charging that much more than the Hotel is receiving!!! They advertise under several names, but the charge is always CCI*HOTEL . Was just scammed by them as well, charge 5 times higher than what I thought i had agreed to when booking. I never got a Reservation The hotel charge was $130.32< CCI charged $187.68. I drove down the road 1 mile found a room, for $159.00. He offered a 10% one time reduction or an $8.00 refund which I took in lieu of paying $102.27 for nothing. BEWARE, they may steal your money also and you cannot get them to give your money back! turns out that was just them pretending to be a travel agent. This is clearly exploitive, if not fraudulent. They will charge you well over the price that the hotel is actually charging. Beware and verify your hotel reservation website. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CCI Hotel Reservations. Our Role as Agent. And now Coincidence? What can be done to put this fraud out of business? CCI charged me $189.02 and overcharge of $48.12 I called on 12/14/21 to dispute the charge and they will not reimburse. When I received my visa payment I then see I was charged $312 USD which then converted into over $400 Can. I knew the This complaint was posted by a verified customer. They refuse to let me talk to the proper department. I thought that was my room charge. Submit a complaint and get your issue resolved. Please do not book any reservations from this website, they are scamming people. I made a reservation with my credit card and received a confirmation. This company is nothing but FRAUD. Your resolve to return said price at the end of stay. Thank you for allowing us to service your inquiry, and we sincerely appreciate your business. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! They referred me to their relocation specialists who spent two hours trying to find me accommodations. He than offered me a 18% refund but never gave me a confirmation email of proof. In the process of disputing the excessive charge! Demand a room in another hotel of the same or better grade. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you. Have you disputed the charge with your payment card? We apologize for any inconvenience that this may have caused. While we realize the process can sometimes be confusing, we do not feel we deceived or mislead in any way. I drove to the address and it was a hospital I called the hotel and was informed that they were near San Diego, Ca. It should be illegal as would be stealing someones's identity or posing as someone you are not. Went to gook a room, They advertised a price for a room with Free cancellation. This morning I sent a very specific email to the address I was given - escalations@getaroom.com. I was charged in full.I was also charged another $7.99 service fee.After I booked, I found out that it's said that the hotel policy was not refundable for cancelations.I went to looking tres website and found out that their rooms were Available for $25 last and were refundable upon cancelation.I booked oneTo have a record when I called the looking company. It was a charge for the same hotel . "What?" I followed the instruction of the hotel and contacted CCI. Travel with confidence at any of our 16 brands and 6,000 destinations and count on us to have everything else covered. The correct process would be to take a split second of extra time and type www.hilton.com into your browser. The room is not the same as it was advertised. Since then the hotel has reversed the charge for which I'm thankful. I went back to the desk and explained the situation. So, now Im paying for their mistake. We have never heard of this website "getaroom.com". Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. more, Reply to: Beware CCI*Hotel Res / getaroom.com Beware. You can try to call them and never talk to a live person and if you do get a live person, they have trouble speaking English. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This makes possible cancellations much easier. CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. CCI Hotel Reservations charged my card the $104.88 but when I got Share your photos and videos with others to prove the truth of your words. "That's just taxes and fees, Sir, " he said. I tried 4-5 times. Also be sure you have your R# for the reservation or they refuse to talk to you. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. Please listen to the recording that night about 7: 30 pm involving that haggle If not fraud, definitely unfair and deceptive business practices. Our $129.99 room cost ended up being a $191.50 charge on our credit card. We should have paid $832.96, a difference of $475.02, which the so called booking agency kept. Especially if it involves an attorney or a class action lawsuit which seems to result in a very low return. I made reservations for a pet friendly room at the Econolodge in Morehead City NC. Disgusting. Refund $48.12 to my credit card. FRAUD COMPANY in my opinion. The more significant problem is that immediately after I made my reservations, several attempts were made to use my credit card, bank account and Amazon account. - About Us There are no refunds for no-shows or early check outs! CCI sent me a copy of their receipt. Called the hotel no booking and when I cxld they charged a full night's stay which is not in line with the hotel policy. We paid approximately 1,500 Canadian dollars, around 700 sterling." She complained to Booking.com and it refunded her. But our reservation was taken, not by this Garden Inn, but elsewhere by Hilton. Now, in addition to spending more that I anticipated, I had to spend time changing login information for several financial sites. I called Hotel Values on 10/30/22. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! I was convinced that I was talking to the front desk and made the reservation under that premise, the rate was $95.00 but when I checked into the hotel they told me that I had made the reservation via Priceline and not the front desk. This is fraud plain and simple and they should be shut down - Of course, I thought I was calling the hotel direct - they have it rigged so it looks that way. That doesnt happen. COVID entered the picture again big time. Ref. This is clearly deceptive to LaQuinta Inns and its customers. That's a big difference. Nothing. Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. Did you browse all the search results and see the official Hilton site and use it, or did you just search and then click one of the top search results which came up, which ended up being an Advertisement for this awful CCI? I accidentally booked a reservation for the Hilton in Philly through their website thinking i was booking through Hilton. What a fraudshould not exist! When I called to question the charge, the representative told me that I had booked the room through a third party; I told him that I didn't book through a third party, he explained that I might not have realized that I had. Luckily, these institutions caught the intrusions and notified me. I was charged by CCI Hotel Reservations double the room rate they initially showed on the hotel website (I dont know how they managed to make the reservation from the hotel site). CCI sent me a copy of their receipt. They earned $200 for answering the f**king phone!!! Excited to go to the College World Series I made a reservation at the Hilton on Cass Street through CCI Hotels. got the receipt from Fairfield for the same charges. They are a crap company, and there are many others out there as well. A quick call to their 800 # in MANILA, Philippines we were offered $19 off. This company is a scam. I asked for their email address to follow up they don't have an email address she gave me [protected]@getaroom.com. Just wondering if that is why you found no room booked upon arrival. Booked.. City Garden Grand Hotel, Makati, Philippines