Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Yes. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona. You can load it with between 50 and 5,000 (see more on load limits below). And you can ask friends or family to top up on your behalf in any UK Post Office branch, too. Withdrawal charge 200 JPY, NOK Norwegian Krone But these times may increase if theres large-scale disruption to our operations, such as we experienced during the coronavirus pandemic. Plus, you can move money from one currency to another whenever you like via our app or online. You can check your recent transactions, view your PIN, transfer funds between different currency wallets, top up your card, freeze your card and more. Exactly 12 months after your card expires, you'll start to be charged a monthly maintenance fee of 2. The Post Office Travel card is a prepaid Mastercard that you can load up with up to 23 currencies. For example, using your card in Brazil will incur a cross boarder fee because we do not offer the Brazilian real as a currency. After you've activated your card, you can manage it using our travel app or via a web browser. Top your card up with up to 5,000 at a time. There are restrictions on a number of currencies that prevent us being able to buy and sell them, including Indian rupee, Moroccan dirham, Sri Lankan rupee, and Tunisian dinar. Cash withdrawal limits can vary depending on the currency . 900412). If your order is accepted, funds will be allocated against your card immediately. Just enter a postcode, town name or street name to get a list of branches near you and their services, including those that trade in foreign currency. Withdrawal charge: 30 ZAR. Max daily cash withdrawal: 110,000 HUF Give us a call to let us know your trip has been cancelled and that youd like a refund of your travel money purchase. This is unlikely to be the full amount you paid for it. Max daily cash withdrawal: 3,250 NOK We provide a range essential financial services, from savings, borrowing to money transfers. Please call 0345 8500 900 during our office hours, which are Monday to Saturday from 8:30am to 5:30pm. Withdrawal charge: 600 HUF, JPY Japanese yen Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: Enter travel cards, the increasingly popular way to spend on your adventures abroad. Just activate it and go. Find the answers to the most frequently asked questions. Packing for a short trip, I found mine had expired the previous month, so rang up and was told a new one would be sent - though too late for me. Withdrawal charge 3 SGD, THB Thai Baht We recommend that you load the currency of the country that youre travelling to. Yes, you can. The Post Office offers excellent exchange rates. Max daily cash withdrawal 700 AUD Use our app to order and activate your Travel Money Card, view your balance and top up your card. Jt@AD$: B5wHz2PM`X . Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. Max daily cash withdrawal 40,000 JPY It's separate from your bank account to prevent identity theft and can be loaded with up to22 currencies at any one time. Travel App - our free app can house up to 3 valid cards and you are able to order your first TMC via our app -delivery will take 2-3 days. These fees are detailed online or on your welcome letter. These lines are open for 24 hours and 7 days a week. Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. Withdrawal charge 7.50, SEK Swedish Kronor Top tip: withdraw all the cash you need in one go to save money and look out for ATMs that are free to use to avoid any extra charges. If you require a card in a shorter time please check with your local Post Office branch. Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information. Obvious statement alert: exchange rates fluctuate. 0000005449 00000 n Our 100% refund guarantee. What happens when Post Office travel card expires? * First name. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Simply enter your postcode and choose the "Travel and foreign currency" indicator from the "Products and services" list. Youll need to activate your travel card before you can use it. If youre using a smartphone, please ensure you are using portrait view to minimise issues whilst ordering. An on-screen confirmation message of your order will be displayed to advise if your order has been accepted or declined. Withdrawal charge: 12.50 DKK, GBP Great British pound Buybacks are when you have been on holiday and returned with some foreign cash left over, which well then buy off you. trailer There are three ways to order a Post Office Travel card: If youre applying in a branch, you should be able to pick up your card there and then. Max daily cash withdrawal 1,500 SAR The Post Office offers exchange rates that move up and down according to the demand for currencies. Our verdict? Last four numbers printed on the front of your Travel Money Card. Protect whats most important to you from your mobile phone to the future of your family. 900412). We provide a range essential financial services, from savings, borrowing to money transfers. If ordering in-branch, let the staff member know the full list of currencies and products you require. 0000003089 00000 n If you're going to a far flung destination to see the sights or soak up some sun, browse our long haul report to check prices in advance. Plan your getaway with travel essentials including travel money, insurance and documents. You can also contact the Post Office Travel Card Customer Services department via the following methods: Heres how to deal with some common problems you might have with your travel card. You can renew your card by either visiting a Post Office branch or by contacting the Post Office customer service team. Max daily cash withdrawal 3,500 SEK Take cash, a debit card, or a traveler's check. You can use it to pay wherever the Mastercard Acceptance Mark is displayed. You can top up funds on the card and transfer currencies between different wallets for these currencies easily in our travel app or online. Withdrawal charge: 2.5 USD, AED UAE dirham You can use your Cash Passport like you would a debit or credit card, but with your own prepaid funds. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . We include information about DCC in every card pack. Fill out the money order at the counter with a retail associate. We will always try and offer the best rate, subject to this criteria. 0000002676 00000 n The easiest way is to use our mobile app. There are also charges for using your card at an ATM. To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. If youre buying something in person, youll need to enter your PIN. You need to call us immediately on +44 (0) 20 7937 0280. Bring a valid passport, UK driving licence or valid EEA card as ID. As with many retailers, the cheapest order / distribution method is online, where centralised packing costs can be used. If the currency falls outside of any of the 22 we offer on your card, you will be charged a cross boarder fee. To get your PIN, download the free Post Office Travel app from the App Store or Google Play, create an account and you can check your PIN wherever you are in the world. We know that sometimes things beyond your control can mean your trip gets cancelled. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. The Post Office exchange rate is also likely to include a margin or mark-up on the mid-market rate. For applications made online or in the app, youll need to wait 2-3 days for your card to be delivered. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. This will be stored but will not affect any credit rating. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. You can check the Post Office exchange rates on its website, travel money card app and branches. The minimum order is 400, and the maximum order is 2500. If you have selected home delivery then the order will need to be signed for. Max daily cash withdrawal: 1,700 AED Yes you can. We have listed all available currencies and their associated withdrawal limits and charges below: EUR euro Max daily cash withdrawal: 600 CAD Take one secure, prepaid Mastercard away with you that holds multiple currencies (see common questions for which). * Postcode. Max daily cash withdrawal: 9,000 CZK Log into your online account top up your Travel Money Card, view your transactions and more all in one place. hA 04s\GczC. Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc. Passports. If an Available Balance remains on the Card . Activate it by following the instructions in your welcome letter. Apply for passports, licences and permits, get documents certified, your identity verified. A guide to USD cards for travel to the United States from the UK, including fees, exchange rates and how prepaid travel cards work. We offer a range of other useful products and services. Make contactless payments from any of your cards (including your Post Office Travel Money Card) using your favourite digital wallet Apple Pay. We offer a range of postal services to send, collect and return items, including regular sender services. 0000007578 00000 n Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. Please make sure youre using the latest version of your internet browser. Note: We do not offer this service for customers applying for a passport card only. Withdrawal charge 8.5 AED, AUD Australian Dollar Withdrawal charge: 7 TRY, ZAR South African rand Youll be given instructions on how to do this in the welcome letter delivered along with your new card. Alternatively you can also communicate Post Office Travel Card Customer Services department. Don't trust us with your crypto: introducing transfers. There are no charges when using your card in retailers in the country of the currency on the card. We offer a range of other useful products and services. We recommend that your card is not used to pay deposits on car hire or used when checking in to hotels that require a deposit. S @1>qKs6I HC@eu;b$ syV , 6::8p; Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. We always recommend that you withdraw cash in local currency and dont choose to pay in Sterling or accept their currency conversion. Post Office Travel Money Card: 22: Rates set by First Rate: Commission charge of 1.5% applicable to GBP top ups. Editor, Marcus Herbert, http://www.moneysavingexpert.com/travel/cheap-travel-money. But, most importantly, have you nabbed yourself theultimatetravel buddy? Whichever way you choose to order your card, don't forget to activate it once it arrives. For example, if you go to Brazil and use your card at a local restaurant, youll be charged the cross-border fee of 3% as Brazilian real isnt supported by the card. Lines open 24 hours a day, 7 days a week, Please call our Travel Money card team immediately on: Your Travel Money Card is completely separate from your bank account so its a safe and secure way to pay while youre abroad. Max daily cash withdrawal 6,500 ZAR Our Travel app keeps all of your travel needs in one place, so alongside TMC actions you can also order travel insurance and check your policy documents, book airport parking, find your nearest Post Office branch and more. hb```b``ee`e`bb@ !6 da8n599p&0i:~xqC Or get in touch with our travel team if you still need to. If you bought your travel money from Post Office and find yourself in this situation, you can rest easy knowing youll get every penny back. You cannot pay with a credit card. Curve is secure. Its handy if you dont want to carry cash around or exchange currency while on holiday. Youve got your holiday wear, your sunscreen and youvetriple-checked that your passport is in your bag (yep still there). We have to authorise your card immediately which means a small number of locations may not be able to take your card. Editor, Marcus Herbert. Take the Wise card, for example. Min 50 / Max 500: 10,000: 300, but varies per currency: Inactivity fee: 2 per month once card expires. No. This international card can be used in 175 countries worldwide, automatically converting your pounds to the local currency at the mid-market rate. Post Office and the Post Office logo are registered trademarks of Post Office Limited. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. You can use any ATM thats accepts Mastercard. Read about fees, exchange rates and freezing a lost/stolen card. These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). Withdrawal charge 3 AUD, CAD Canadian Dollar 0000004908 00000 n Full details of our charges and fees can be found in our Travel Money Card terms and conditions. For example, you can withdraw a maximum of 450 euros or $500 US dollars in a single transaction. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch. Withdrawal charge 50 CZK, DKK Danish Kroner A breach of these requirements may result in a criminal prosecution or a monetary penalty. Spend up a storm like a local. A 20 cancellation fee may apply. Yes. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Via our travel app: you can order and store up to three Travel Money Cards in our, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. Inactivity fee: 2 per month once card expires. The card is contactless and can be managed using the Post Office Travel app. The maximum you can hold is 10,000, plus you can load and spend up to 30,000 on your card each year. 0000028982 00000 n Fee changes depending where cash is being withdrawn. You will need to have a permanent UK residential address in order for us to be able to do this. For example, you can transfer unused USD to EUR, ready for your next trip to Europe. . Post Office reserves the right to amend, suspend or cancel the refund offer at any time without notice. Your order will always be delivered to the card billing address you entered when you placed the order. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. Post the following documents or email a photo/scan of them to us: Post to: FREEPOST, POST OFFICE, CUSTOMER CARE. Most of those locations can also take your passport photo. The Wise card will automatically convert your money to the local currency at the mid-market rate when you spend, for just a small conversion fee. The way buybacks work means we can only buy currency back at the rate on the day you visit. In the case of the Post Office card it's even worse as there's a customer services line which doesn't offer any option even remotely like "press X to renew" and Post Office branches have no idea what happens either. Bring a valid passport, UK driving licence or valid EEA card as ID, Call us to report your card lost or stolen, or to ask us another question, Make sure youve got everything you need before going away. The Post Office travel card is certainly handy for when youre jetting about and want a secure option for payments in different currencies. 0000183849 00000 n Refunds are available on all purchases of Post Office Ltd (Post Office) foreign currency either online or in branch. Withdrawal charge: 3 AUD, CAD Canadian dollar This is why online exchanges are invariably better than branch rates. When you place your order you will be given the option to select a preferred delivery date/time. Compare prices of holiday essentials across a range of popular tourist destinations. We will move the money to Sterling every time you pay for something. A monthly maintenance fee of 2 will be deducted from your GBP balance 12 months after your card expires. A guide to the best UK bank accounts for travelling, including packaged bank accounts which come with travel insurance. Use it wherever you see the Mastercard Acceptance Mark millions of shops, restaurants and bars in more than 200 countries. We've compared 50 European cities for the prices of a short break to see where you can make the biggest savings. Below, well take a closer look at the Post Office Travel Money Card, one of the most popular travel cards out there. Max daily cash withdrawal: 450 EUR You can easily top up your Post Office travel card online or using the app. Refunds are available if your holidays been cancelled. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . 0000001678 00000 n How can I contact TUI Travel Money Card Customer services? This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. Well run through what it is and how it works, along with fees, exchange rates, supported currencies and how to apply for one. Payments can take between 3 and 5 working days. We offer a range of other useful products and services. *Wherever the Mastercard Acceptance Mark is displayed. The easiest way is via our mobile app, which is available to download from the App Store or on Google Play. Calls may be monitored or recorded for training and compliance purposes. Withdrawal charge 8.5 PLN, SAR Saudi Riyal Read the small print before you use the Post Office foreign exchange service. You can also get a fair idea of what a representative budget might look like. Order your Post Office travel card from any Post Office branch, Youll need to be over 18 and a UK resident to get one, You can also apply for the card online and expect it in about four to six days, Once your card arrives, activate it, receive a PIN and access code and youre good to go. As soon as you select the 'Place order' button we will validate your card and the availability of funds. Remember, your balance is held in each currency so is not affected by exchange rates unless you change it to other currencies. If you have enough to pay for your item or have less than you should have in your account, call the contact centre. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This would mean that your transaction has gone through two exchange rate conversions which will increase the total cost of your transaction. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. You may be able to withdraw it at a local Post Office branch or ATM, although fees may apply. Download the Post Office Travel app from the Apple App Store or Google Play. Max daily cash withdrawal 300 GBP Get more out of your travel money. If you do use your card in a country with a local currency that isnt supported by the card, youll be charged a cross-border fee of 3%. Finally, get unused funds back from your Post Office Travel Money Card by getting in touch with their contact centre or heading to your closest Post Office branch. The Post Office Travel Money Card is a safe, easy prepaid payment option accepted by shops, restaurants and ATMs globally* it carries 22 currencies. Max daily cash withdrawal 500 SGD If you prefer, you can also top up at the Post Office website or in a local branch. We recommend that you always pay in the local currency and not Sterling. All Post Office Travel cards are valid for up to 3 years. Find answers to common questions about travel money and foreign currency. Max daily cash withdrawal: 500 USD Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. No. With one prepaid Mastercard, you can store up to 23 currencies. 0000007457 00000 n This lets you do a range of tasks like checking recent transactions, view your PIN, transferring between currencies, topping up, freezing your card and much more. . Max daily cash withdrawal 450 EUR below). Check out the fees and rates before you travel. 0207 937 0280. If an Available Balance remains on the Card and it is not redeemed within 12 months a monthly maintenance fee will be payable on each Card until there is no Available Balance remaining, Fees . Spend in 36 million locations around the world*. The app is another great feature, letting you top up and manage your money on the move. Withdrawal charge 15 CNY, CZK Czech Koruna It is not intended to amount to advice on which you should rely. Max daily cash withdrawal 1,700 AED The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. 0000029367 00000 n Activation can be done through the free Post Office Travel app download now from the Apple App Store or Google Play. 2277 0 obj <>stream No fees apply, we just use the days exchange rate, Call us to ask for a refund. Withdrawal charge: 8.5 AED, AUD Australian dollar Order, top up and view the balance of your Travel Money Card, and transfer leftover currency funds to a new currency of your choice. When your card has expired and no replacement card has been issued your account will be closed. 0000004031 00000 n No. This is known as Dynamic Currency Conversion (DCC). Max daily cash withdrawal: 3,000 HKD Cards ordered online and in-app should arrive within 3-5 days. Head to your nearest branch that trades foreign currency and bring: Well buy back your currency at that days rate and give you a buyback receipt. The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. A couple of other potential charges to be aware of: If you try to use your Post Office card in a country where they dont offer currency, youll be charged a 3% cross border fee. 0000007386 00000 n You can load any of the following currencies on to your card. See also How long does it take PayPal to take . The cut-off time for next-working-day delivery for branch pre-orders is 2pm. Contactless for making fast and convenient low-value transactions, Manage, top up, transfer between currencies and freeze your card using the Travel app, Reload whenever you need to, with up to 23 currencies available, Can be used wherever Mastercard is accepted, 24/7 call centre help is available if you need it, Wallet-to-wallet feature - where you can transfer any leftover currency to a new currency of your choice. Before leaving the UK, make sure you have activated your Travel Money Card. Youll also be charged for withdrawing cash from any ATM, even in currencies supported by the card. Max daily cash withdrawal: 700 AUD Card expires three years after you get it and the fee kicks in then - Ask FairFX to replace card with new prepaid travel card, then move balance to new card (free) - Withdraw entire balance via ATM (1 fee) (1) ICE: Yes - 2/mth: One year after card last used - Top-up card (free for foreign currency, 2% fee for s) What happens when a Post Office Travel money Card expires? Only when the transaction was complete did I realise I'd been given 1.03 euros per pound on my 100. Thinking of using your Nationwide card abroad? Soft searches are recorded on your credit report so that there is a transparent record of who has been viewing your credit history, but should not affect your creditworthiness. If you are providing scanned copies, please send to. Max daily cash withdrawal: 750 NZD It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN). Find out more aboutCurve cardsand discover the best plan for you. You will, however, be offered a home or branch delivery service which is available next working day, provided you order before 3pm. You'll receive your card within 2-3 days. Exchange rates vary between online and branch. In addition, a rate display is provided on the travel money ordering website which can be accessed by selecting the currency exchange rates menu option. Use your Post Office card anywhere they accept MasterCard, including online payments and ATMs. If you have a question, feedback or complaint about your experience in branch, heres how to tell us. Apply for passports, licences and permits, get documents certified, your identity verified. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Apply for passports, licences and permits, get documents certified, your identity verified. 0207 937 0280. You will need to provide personal details during the order process, but you don't need an account login. This means that your pounds go further, wherever youre travelling to. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. Post Office Limited is registered in England and Wales. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Top up, manage or freeze your card, transfer funds between currencies, view your PIN and more all in our free Travel app. You can use your Post Office travel card anywhere that accepts MasterCard, online and at ATMs. There are no charges when using your card in retailers in the country of the currency on the card. This fee continues until there's no remaining . [sWopty)h[TK@[ZGD2Zq.Ru+\!mYI_Lj^/RdY3@pjXFWwi+A\W}a&y-5$ lOA3&/@v&f*C~WY8&g$( Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Western Union international money transfer. But just remember to compare exchange rates and fees (especially for those all-important ATM withdrawals) before choosing a travel card for your trip - as you could be getting a better deal elsewhere. Max daily cash withdrawal: 300 GBP A travel money card can be a convenient tool for frequent travellers. Well carry out an electronic address verification check based on the information you provide.
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