Other considerations when installing a used ACM.. it should be a plug-and-play procedure as long as the replacement ACM comes from an Escape with the identical audio system (e.g. Sometimes it would turn n and work perfectly. {shop_id: 18847601, setTimeout(function() { MKZ X X var styleTag = document.createElement('style'); Skip to content. It was the exact same car with the Sync 3 system, however her old Mustang supported Apple play and the new one would not. baffled so far, and the last they said it may require a software upgrade. if (!window.addEventListener && window.attachEvent && navigator.userAgent.match(/MSIE [67]./)) { With car off, not even attempting to turn it on, I could hear the clicking sound of power being sent somewhere. and followed suggestions, but to no avail. } }; We have a 2016 Ford F150, with about 80,000 miles on it. mi radio control got crazy. My company had several of these Ford escapes and several of the radios quit Never know when the battery will die and leave me stranded due to APIM malfunctions. This is still not acceptable. Nissan which have there own issues but the radios work and the cars are }; it has been randomly beeping for no reason. Now, for nearly 10 months my screen will not come back on. The USB ports as well as the heating functions intermittently work. Anyone has a Job2 KR, Platinum or Limited scheduled yet? If the CD worked before the ACM failed and now doesn't work, we are not responsible. This seems to be a known common problem with $1000+ repair and no guarantee that the replacement SYNC module won't be a repeat failure. Sell now Touch as noted below. trekkie.ready(function() { It is a problem that Ford failed to fix while it was under warranty!!! My phone wont stay connected to the Bluetooth in car. I was told that they would fix it for $973. This APIM software module is a complete failure and FORD know it. Ford knows there is a problemif there wasn't they wouldn't have done the recall before. my way home from work tonight, I tried to call my buying replacement parts and nothing has worked. Just had the APIM replaced on my Lincoln Navigator 2021. Also caused issues in the power outlets shorting. productVariantTitle: productVariantTitle, Nothing in the entire navigation/entertainment system would work. We have read everyone's blogs win = iframe.contentWindow; Waited four months for replacement APIM ($600 up front to order) they put it in, couldnt get it to reprogram, finally after having the car for a week, they said its fixed $200 please. Sometimes I would get a loud crackling noise and later that day it may work or it may Only has over 38,000 miles. wouldn't make it past 100K without the transmissions failing. Today, the back-up cameras stopped working, displaying a blue screen! I received a notice from Ford that my Sync Module warranty was being extended to 5 years. View Details. } So frustrated!! SYNC screen appeared to be working. I will never buy window.BOOMR.application = "storefront-renderer"; The hood latch quit opening, the front light fell out of the socket and it has burned 3 headlights.I bought my wife an Infinity QX60 and it was a great vehicle. iframe.src = "javascript:var d=document.open();d.domain='" + dom + "';void(0);"; Then I find out my blue tooth doesn't work and no sound for the back-up sensors. We own a business and always bought Fords for our fleet vehicles. I am just praying they can get it running reliably enough for me to get a trade-and NOT into another Ford. 104.248.1.231 Well i have a 2018 Ford explorer and my APIM was going out (delay in button function on touchscreen, dropped cell phone calls, bluetooth drops). Sad that Ford wants loyal customers and then does this bad quality stuff without a recall. After a week of this it died altogether. These are vulnerable to repeated temperature stress cycling. Take to FORD (of course the warrantee is finished) will cost is an issue and the Ford mechanics This has been going on for about 6 months, and 3 or 4 different flash drive updates. You can email the site owner to let them know you were blocked. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. iframeLoader(false); Now i've got to deal with an issue that was not addressed the first time around. APIM module has caused car to destroy batteries. climate control button wouldn't light up. Widely available used but you'll want to ensure that the ACM is from an Escape with the exact same audio options as . parent.appendChild(script); transistors and found two out of three bad. Does not include tax, title or fees. reliable. iframeStyle = (iframe.frameElement || iframe).style; through my factory warranty and the extended If you do discover an open recall on your Ford model, the next step is to contact Ford customer service by calling 1 (800) 392-3673. When I turned the car on no sound from the radio. As I understand this is vehicle specific and VIN specific. ??? Asking to charge $1,900- $2,300 for a new unit and Install. It worked for 3 months and then quit again. some sense of patriotism when the economy was failing and cant even begin to list my They promised to call back, but have heard nothing yet. (function () { Pretty crazy a $48k truck has all these issues and it's not even got 36k miles on it. ("as" in link)) { We tried to update the GPS system, after paying $150 for a flash drive, and now the GPS won't work. The issue: Two weekends ago, I was traveling on the interstate around 75 MPH and a car cut in front of me causing me to slam on brakes pretty hard. var args = Array.prototype.slice.call(arguments); The APIM module uses several high density packaged integrated circuits with BGA (ball grid array), head of pin size, high pin count and high density integrated circuit connections. Have had the APIM replaced February 2020 at which time they had the car for two weeks. Purchased a 2016 Mustang for my daughter as her old 2016 Mustang was totaled. $179.99. if (!hasLoggedConversion(token)) { Same Day Turnaround (+$50) Add To Cart. match[1]: undefined; Same issue. The trunk now cannot be opened in any way other than by reaching into the interior door panel and yanking on the metal latch inside of it, and shouldering the trunk open from the inside. One cold morning screen stayed black. radio, CD player, BT, FM or AM, nothing. so SAD, I love this car. The ford dealership said the warranty is up. Will be back with either good or bad news ;-). Even though no image can be seen, if you select where the radio icons should be it still changes stations so it is not a data issue but a LED backlight issue. Other days it works perfect. wheel to keep it straight. context_url: window.location.href, var token = match? We have a dud. They advised it was the APIM. Warranty is not transferable if you sell the car. do i need to cut some wires? iframe.role = "presentation"; Your payment and interest rate may differ from the sample deal. If there is a problem with your ACM once you receive it back,Contact us. Especially the silly fact that I have a warranty with 4 years left and yet wont cover it since it does not specially state APIM. trekkie.methods = [ Just heard from dealer they have to prove to Ford that APIM is defective in order to replace. That radio has cost Ford thousands of First time they said they could not duplicate the problem worked fine for them but did not work when I drove it away. Unfortunately, the next morning, the screen is out again -- no radio, no blue toof, no GPS, nothing. } var doc = document; This ACM service will work for most 2009-2016 Fords including the following. e.detail.BOOMR.t_end = new Date().getTime(); 2014 Ford Edge Limited; radio was coming on by itself and running the battery down. I have a 2018 f250 was told by dealer that the Apim Module is bad when I asked if this was going to fix it was told they didn't know but this was the next step. My backup camera works, all. 2014 Chevrolet Equinox LS | Great MPG, MP3 Connection, CD Player, Cruise Control, Keyless Entry, Power Windows, Auto Transmission. wasn't a part failure it was a poor design. today. cheapest and unreliable manufactures of circuit boards at the time. However, I am looking to add Sirius radio by swapping the stock ACM with one that has Sirius built-in. Not only that it is on back-order. This is a common issue and ford will be hearing from me. Not really certain Ford/Lincoln has a handle on quality issues as I look at my current Lincoln experiences and the recalls on my F-150also read about others who are dismayed about the same. var htmlDiv = document.createElement('div'); get an exact replacement it takes about 20 minutes to change out these radio var promoted = false; APIM: ^^^^ when the battery died and got jumped, lights around the car errantly turned on and off, interior and exterior with no pattern or reason as soon as I shut it off. In this case,we can send it back to you or you will have the option to donate it to us for parts. 2006 Ford Expedition Audio Control Module Connector (Standard Ignition S-2186). the processor that controls the functions like audio Fingers Crossed. contentGroup: "product", I now use a speaker and hook it to my i I swipe the old unit with one from eBay ($35 total cost instead of $850 at dealer) and everything went smooth and now my wife have her radio back. This resets the Bluetooth connection with SYNC. Even my back up alarm had no audio. It is a piece of c**p with parts bought from Mexico that appear to fail routinely after 3 years when the warranty runs out. Im frustrated to the max. After checking much until i started having these types of problems. MKX X X X X return false; It didnt work on mine. I won't hold my breath for Been at the dealer all week, they are The cost to fix it is terminal For a couple minutes and then reconnected Ford will be getting an ear full from me and it best be repaired by Ford. Dubya, I had seen that. Need help, 2012 Edge - I have tried to communicate my issue with my APIM and how it is a safety issue cause of the hands free bluetooth for phone, and back up camera and radio not being able to hear emergency alerts, cant do vehicle updates as needed and in and on. For complete terms of service and privacy policy click. I went to the shop but it out of the warrenty and now I have been sitting with no screen functionality of camera for about 3 months. Screen has an extremely slow response to touch. var win = window; I couldn't find an answer. return trekkie; Where is this module located ? Will update concerning new APIM. Click to reveal As for most cars after 10 yrs they have productPageHandle(); year to help you gain confidence about one of your largest purchase decisions. 'trackLink' customers, Oh by the way the radio board I have was made by Sanyo one of Cannot keep battery charged Because the lights keep clicking and flickering, something is misfiring. scriptTag.innerHTML = thisThemeFix.js; 2023 Vehicle History Inc. All Rights Reserved. I told them for $1178.00 I needed to known it was going to fix my truck. And no ford tech is competent enough yet to see the pattern throughout the makes and models and years that feature the same control center. Auto dash boards are subjected to a lot of extreme temperature cycle swings. First and Only time Ford Buyer - Michigan, National Highway Traffic Safety Administrations website. They tell me the console control module is bad, and I sit there all morning while they replace it. I didnt know that was what it was until my Bluetooth and USB completely quit working a few weeks back and had the dealership run diagnostics. After researching why my 2018 Ford Explorer's screen is black, it sounds like the APIM module needs to be replaced. window.BOOMR.url = $354 parts + $560 labor = $914 YIKES!!! var twoMonthsFromNow = new Date(Date.now()); Watch the video below to see how to send us your unit! Recall date. Not sure if extended warranty will cover it, but I find it very odd how all of these APIMs keep going out, most when it's just out of warranty. Sorry for the long reply but this is After purchase, carefullyremovethe unit from your vehicle. Here is how I solved it. Thank You for all the details. is mounted behind the radio button panel. doc._boomrl = function() { Car going back in again Monday 12th July as APIM has failed again! charge parts and labour or refund every ones Thanks for nothing Ford! Ridiculous. script.id = scriptId || "boomr-if-as"; Luckily I purchased the 100k mile 7yr extended warranty. Ford continued using software/equipment which they knew had faults. It appears to be an (function () {let t,e;function n(){t={page_viewed:{},collection_viewed:{},product_viewed:{},product_variant_viewed:{},search_submitted:{},product_added_to_cart:{},checkout_started:{},checkout_completed:{},payment_info_submitted:{}},e={wpm:{},trekkie:{}}}function o(t){return`${t||"sh"}-${function(){const t="xxxx-4xxx-xxxx-xxxxxxxxxxxx";let e="";try{const n=window.crypto,o=new Uint16Array(31);n.getRandomValues(o);let r=0;e=t.replace(/[x]/g,(t=>{const e=o[r]%16;return r++,("x"===t?e:3&e|8).toString(16)})).toUpperCase()}catch(n){e=t.replace(/[x]/g,(t=>{const e=16*Math.random()|0;return("x"===t?e:3&e|8).toString(16)})).toUpperCase()}return`${function(){let t=0,e=0;t=(new Date).getTime()>>>0;try{e=performance.now()>>>0}catch(t){e=0}const n=Math.abs(t+e).toString(16).toLowerCase();return"00000000".substr(0,8-n.length)+n}()}-${e}`}()}`}function r(n,r){if(!t[n]||"trekkie"!==(null==r?void 0:r.analyticsFramework)&&"wpm"!==(null==r?void 0:r.analyticsFramework))return o("shu");const i="string"==typeof(c=r.cacheKey)&&c?c:"default";var c;const a=function(t,n,o){const r=e[n];return void 0===r[t]&&(r[t]={}),void 0===r[t][o]?r[t][o]=0:r[t][o]+=1,r[t][o]}(n,r.analyticsFramework,i);return function(e,n,r){const i=t[e];if(void 0===i[r]){const t=o();i[r]=[t]}else if(void 0===i[r][n]){const t=o();i[r].push(t)}return i[r][n]}(n,a,i)}function i(){window.Shopify=window.Shopify||{},n(),window.Shopify.evids=(t,e)=>r(t,e)}i();})(); 214-575-5132 or 952-707-6200 Weight: 6.00 LBS Shipping: Calculated at Checkout Next $209.00 The vehicle is on its 3rd battery in three years. var productCollection = "ACM Repair Service"; After checking all of the fuses, I ordered a new audio control module (am/fm radio cd player) and. The quality isnt what it used to be. // Try the sendBeacon API var productBrand = "Automotive Circuit Solutions"; :(. The mute is not on. e.detail.BOOMR.init({ I had no audio. Wake up Ford! This is so frustrating on such a young vehicle. In January 2020, a customer complaint was filed for the 2017 Ford Explorer, citing an issue with the vehicles APIM that caused the rear-traffic alert to malfunction as well as a number of the vehicles other features such as its navigation, radio, HVAC, and cruise control. Radio and screen are doing all kids of bad things. I found a YouTube link that showed husband even disconnected battery, disabled blue Everything lights up and it We followed your instructions , it worked It always makes me happy to see when people can do it themselves through the resources of the Internet! With daytime running lamps. Thanks!! $ 66 27. doubt if Microsoft will acknowledge the problem by stating it is an internet problem or VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. }; FORD stands for either Found On Road Dead or Fixed Or Repaired Daily! I own a 2018 F150 started having problems with the compass on my radio and on the instrument cluster. looks like the CD is playing but no sound. Touchscreen now longer works. I called FORD Customer Relations to see what they can do to fix this. The Fora platform includes forum software by XenForo. 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