System Status Thank you for leaving us some feedback.We are delighted to hear of the great experiences you have had with our company, I will certainly pass on your kind words to our customer experience team! I've ordered a number of things from them, and I've never been let down. Privacy Policy If you continue to use the Service after a Policy change goes into effect, you are consenting to the revised Policy. We want to drive a revolution so that people can be proactive in controlling their own future and their contributions to the future of humanity through biological data and discoveries about themselves, their surroundings or their livelihoods. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. About us Chronomics It took me hours (literally) to get the whole thing done. You may ask us to restrict the processing of your personal data in the following situations: In certain circumstances, you may ask for your personal data to be removed from our systems. How do I contact Chronomics? Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. No credit card required. Hi Andrew,Thank you for your feedback.I'm so sorry to hear about this, I can assure you I am here to help you.I have asked for more information regarding your order on an email, if you could come back to me with your details, I can get this looked into.Again, my deepest apologies for your experience and I'll look forward to hearing from you soon.Wishing you all the best.Kind regards,Deborah. However, somebody emailed me within 5 minutes with a resolution. We will definitely use these guys again! These products, along with our epigenetics suite, are just the first steps towards our goal of creating a truly ubiquitous technology platform that links the biological and digital worlds. I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. Our bio-infrastructure system Find contact details for 700 million professionals. WebThank you for taking the time to leave some feedback for us here at chronomics. Thank you. Lateral flow test (observed in-clinic) *. Well get back to you as soon as possible. Chronomics was founded in 2017, by five friends from scientific and technological backgrounds. WebContact Us If you still have questions or prefer to get help directly from an agent, please submit a request. Private Healthcare Providers Seems a while now, but in Feb / March 2022 in structions detailed by Chronomics for me were complicated. This confirms they've been approved by a German organisation called TuV Sud. Chronomics, how about a refund? Like many companies, our business operations are global. We hope you have a lovely Christmas and wishing you all the best. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. It was stated barcode would be on box of covid test. Prices of Covid-19 tests shown above updated on 1 December 2021 excluding discounts from Chronomics promo codes and online deals from partner airlines and holiday providers. Their mutual interest in establishing a start-up organisation that could bring about positive change for both biological science and technology led them to draw up papers to launch the business a few years later, at the end of 2017, along with another Cambridge alumni (and future Chief Science Officer) Daniel Martin Herranz. Click Manage account > Security. Here are 8 tips for writing great reviews. The company registration number is 11120038, Its main line of business activity is Research and experimental development on biotechnology, and the company is listed as Active. It was this same intrigue specifically the important role of biomarkers within it that prompted our five co-founders to establish the business in 2017. I cancelled my order before despatch but chronomics still I sent the first set of tests. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. million verified professionals across 35 million companies. 2023 Trustpilot A/S. I'm sorry to hear of any issues you had when trying to register. I'll look forward to hearing from you soon. Get the latest business insights from Dun & Bradstreet. Chronomics makes no Were not a biology company, or even a bioengineering or biotech company. If we can ever be of any further assistance, don't hesitate to get straight back in contact. Hi Paul, Thank you for your feedback. Cookie Policy We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. View contact profiles from Chronomics, Ltd. Popular We do not store personal data, other than as reasonably required to provide the Services, run the Sites effectively, or to respond to inquiries or requests, or as otherwise provided herein or as required by law. Companies can ask for reviews via automatic invitations. If the saliva/NPS collection kit has been dispatched to you, your refund will be made within 14 days from the day on which we receive the saliva/NPS collection kit back from you or, if earlier, the day on which you provide us with evidence that you have sent the saliva/NPS collection kit back to us. The customer service and product quality at Chronomics have really pleased me. Hi Clare,Thank you very much for taking the time to leave us such a positive review. I am extremely satisfied with their service. Where we rely on your consent as the lawful basis for processing your personal data or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. We also ensure all reviews are published without moderation. I eventually made contact (over the phone) where i came across 'Ryan' who was a fantastic help digging me out of a hole which could have ruined my holiday. Start your journey today. We may share personal data as otherwise required by applicable laws or regulations. About Us Whenever we associate such information with you, as an identifiable individual, we treat it as personal data. If you are based outside the United States, you must be over the age required by the laws of your location to use the Services. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. Contact Results Delivery & Monitoring, Who We Support This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The world is at the dawn of a bio-revolution - with science set to transform our lives in the coming decades. Edit Lists Featuring This Company Section, Saliva test DNA company expands globally after $100k US boost, Medical Device Companies With More Than 50 Employees, Biotechnology Companies With Less Than $1B in Revenue (Top 10K), England Companies With Fewer Than 100 Employees (Top 10K). I haven't got my test result yet, what should I do? Chronomics WebFind company research, competitor information, contact details & financial data for CHRONOMICS LIMITED of LONDON. Necessary for scientific or historical research purposes or statistical purposes in accordance with applicable laws. Thank God Covid is virtually finished as I would never use your company again. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If you could come back to me, it would be greatly appreciated. You have the following choices with respect to our use of your personal data on this Site: If you are located in the European Union or the United Kingdom, under certain circumstances, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data. If you are receiving tests from us or from one of our partners, vendors or contractors, or you are registering your test, or using our Site, this information may include: Below is a summary of our use of cookies and other online tracking technologies on this SIte. Chronomics RebelBio and SOSV are the most recent investors. Chronomics All Chronomics communications were great, and all testing procedures went very well the day before our cruise. Chronomics United Kingdom, Tests for Individuals This resulted in me being blocked when trying to register the second person. Your personal data may be used to verify you as the individual for whom Services are prescribed or should be directed to, or to compare your information against the applicable laboratory, health care provider or other vendor assisting with the Services. To comply with employment, social security and social protection law. Kindest regards,NiciaSocial Media Department. 3 Posts. To electronically move, copy or destroy your personal data in a standard, machine-readable form. I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. This was the 2nd time this year using chronomics. Discovered that my kit did not contain the document with the registration number and hence I was not able to register my results. Hi David,Thank you for your feedback. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Second opinion - working with leading cancer centres in the UK and the US. Wow Care Ours is 5 And yet today, accessing biological information - and making it actionable - is complex, costly and cumbersome. Careers, Contact I'm so sorry to hear of any issues you had whilst trying to register your test. I have sent a request to your email asking for your order details so we can look into this further for you, if you could come back to me, I would be very grateful. It wasn't. Hi Andy, Thank you for your lovely feedback. Weve since developed a testing platform that is helping re-open travel for thousands of people, entering into partnerships with some of Europes sector leaders from airlines to travel agencies in 2021. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. Chronomics makes no We encourage you to review this Policy whenever you access our Site. | Read 12,541-12,560 Reviews out of 15,147 A phone number I found just has lots of options and a recorded message for each one, no option to speak to a person. Sign up for a free account. We will provide this to you electronically in a structured, commonly used and machine readable form. The only exceptions to this are where: None of our Sites are designed or intended for children under 13. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,616 posts 140 reviews 205 helpful votes 4. Please do not hesitate to contact us if we can help with anything else.Kind Regards,Ana. But, in a rapidly changing environment where biological testing became part of our everyday, at Chronomics we were able to use our expertise to become a central part of the fight against COVID-19. I need to sort this prior to filling out the government locator form to return. We do not envision that any decisions that have a legal or significant effect on you will be taken concerning you using purely automated means, however we will update this Privacy Policy and inform you if this position changes. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,541 posts 139 reviews 205 helpful votes 4. very frustrating. Chronomics API methods are available to manage orders, tests, and labs. contact us at: support@chronomics.com or 0208 146 0960. Binning is very flexible since it can be so important. And all of our holidays are designed to help you Discover Your Smile. I haven't got my test result yet, what should I do? Disclaimer. {{ userNotificationState.getAlertCount('bell') }}, And, Direct-To-Consumer Epigenetic Testing. The world is at the dawn of a bio-revolution - with science set to transform our lives in the coming decades. Disclaimer. Hi Brian, Thank you for your feedback. Based on your consent, which may be withdrawn at any time by writing to us in accordance with our details in the Contact Us section below. Wishing you all the best. Founded in 2017, Terms & Conditions Nicholas Werners latest job experience is 2017-2023 Chronomics Limited. Best wishes, Nicia. Kind regards,Ty, I had a COVID test kit that had part of the test missing.I expected to have to use a list of options on line which probably wouldn't have had the answer.Contacted the centre by email and almost immediately Sam Hodge came back with the solution.Really great service, Hi John, Thank you very much for taking the time to share your experience with us. FAQs Hurdle experts have masterfully built a tech-first plug-in platform that combines a deep expertise in easy-to-manage technology with efficiencies of scale, making biology data accessible to more people. Lab Processing Click here for information on the upcoming Bank Holidays. Terms & Conditions Couldnt find the code - after 9pm ins of searching and inputting wrong ones we opened the cassette and finally found it. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be happy to help!We hope you have a lovely week!Wishing you all the best. We hope you have a great week! If anyone needs to contact them to speak to a Chronomics agent this is their number: 020 3545 1030 as they dont advertise it anywhere! I have instead re booked a test with ExpressTest. Their latest funding was raised on Jan 8, 2019 from a Seed round. My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. Privacy Policy As-Is. The onset of the global pandemic hit everyone hard, including us. WebIf you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! Necessary to comply with legal requirements, such as those set forth in the With Whom We share Personal Data section above. Chronomics Reviews | Read Customer Service Reviews We may also ask for your consent to use your personal data for a specific purpose that we communicate to you. United States) through the use of appropriate safeguards such as standard contractual clauses. NPI number and/or licensing identification number, Date and time of interaction with our Services and/or the customer/patient, Any of your communications transmitted through Sites, Health information about you that may be required as related to the specific test (such as recent symptoms), Date and time of your consents related to the Services and/or medical treatment, Dates when such prescriptions are provided related to the Service, Results of the diagnostic or wellness test(s) you have taken, The date that test results are available to you. Results Delivery & Monitoring, Who We Support SaaS, Android, Cloud Computing, Medical Device), Operating Status of Organization e.g. This could relate to your personal health and wellbeing; the cleanliness of your environment, or any number of factors that affect how you live and work. Hi,Thank you for your feedback.I'm so sorry to hear of the issue you had when trying to locate the barcode.I am glad to hear this did get resolved, but if you need any additional assistance, please let me know by replying to the email I have sent requesting your order details with us.Again, my deepest apologies for any inconvenience.Wishing you all the best,Deborah,Social Media Department. Well get back to you as soon as possible. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. If you haven't found the information you're looking for, you can contact our team here. Blog Also speaking to a robot was not at all helpful. I have requested more information regarding your order with us, if you could come back to me as soon as possible I'd be very grateful. All rights reserved. We encourage you to read the privacy policy or notice of every website you visit. Hi Tony,I hope you are well. The date that we have confirmed your identity; or. Chronomics was founded in 2017, by five friends from scientific and technological backgrounds. Hi John, Thank you for your lovely feedback! We use your personal data as permissible or required by law. Clear instructions please. an engine - and we are building it. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. Logistics & Fulfilment Yes, you dont have to wait days for someone technical to respond to you, our team understands knowledge bases, and your account, and well hand hold you through all your questions. In the Two-step authentication section, under Save your recover codes, click View codes. It can take up to 48 hours for your sample to reach our lab. View 39. For reasons of substantial public interest. The website is simple to use, and they consistently offer top-notch customer support. Last year took ages to contact anyone to order an epigenetics test. Chronomics Phone Number: +44 20 I'll look forward to speaking with you soon. They have excellent products and are extremely helpful. You was able to solve my problems with an immediate response which is very rare these daysI cant thank you enough for this great service, Hi David, Thank you very much for taking the time to provide us with such a positive review, if we can ever be of any assistance, don't hesitate to get back in contact. Contact Chronomics Here we highlight of the Chronomics Contact Number is +44 20 8016 2620 which you can resolve your queries quickly and easily. Kindest regards,NiciaSocial Media Department. Had a panic and rang Ambassador to be told It was on cassette. As-Is. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. If you need any further assistance, please dont hesitate to contact our team via this link - https://help.chronomics.com/contact-us Kind regards, Ibukun Social Media Associate Advertisement CU customer 1 review GB Your results were late for our flight and we had to use airport tests. WebAI-led cancer screening Prediction models for six main cancer types. I then sent the tests back (unused and tracked by the Royal mail). Once I knew how straightforward it was the 2nd time no problem. Popular Topics: About our Tests , Orders, Deliveries & Replacements, Taking & Registering the Test, Returning the Sample. We are delighted to hear of the great service you received from Ryan. Necessary for our legitimate interests such as improving our Sites and Services, enhancing our relationship with you and protecting our confidential and proprietary information. Hurdle is devoted to one thing building bio-infrastructure that simplifies and accelerates access to biology for companies and consumers. We are really glad to hear that you managed to change your password and get it resolved.If you need any further assistance, please don't hesitate to contact our team here: https://help.chronomics.com/contact-us and we'd be happy to help. If you are a legal representative of an individual, by submitting that individuals personal data, you are representing that you are the individuals legal representative with the right to obtain goods or services for them. Home sample collection kits. Parental/guardian submission of their childrens personal data for the purposes of obtaining Services is permitted. CHRONOMICS LIMITED