how to return ebay item as guest how to return ebay item as guest

How they can respond depends on the reason for your return. New episodes weekly! Click the image above for the latest Announcements from eBay. You can find more information about returning an item in our article on getting help with an item you bought as a guest. If you bought an item on eBay as a guest, you can still request a return or report that an item hasn't arrived, and the seller should help resolve your issue. Who pays the cost of return shipping depends on the seller's return policy and the reason for the return. If the returned item is used, damaged, missing parts, or is damaged during return delivery because it wasn't packaged correctly, the seller might deduct from the refund to cover the loss in the item's value. You can: Tip The seller will also pay for return shipping. To create an account, select View order details in your guest order confirmation email and then select Register at the top of the page. To start a return request or report a problem with an item you bought as a guest, you'll need your order confirmation email. We'll automatically close a return request if there's been no activity. What to do if you provided an incorrect delivery address. Include your email address to get a message when this question is answered. You can follow your package online all the way to your shipping address when the seller uploads tracking information. You'll need this email to view your order details, contact the seller, track your order or start a return if you need to send your item back. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). About Community; Community guidelines; What board should I post on? Tip View basket for details. Most sellers accept returns if you've changed your mind check the listing for details of their returns policy. First: share to improve GetHuman8331130's odds. Select your reason for closing the return from the dropdown, and add . Read our article about managing refunds and return requests. I'll admit, I am in the middle of printing labels, so I haven't had a In most cases, if your order doesn't arrive, or is faulty or damaged, you'll get your money back or a replacement. For example, if you bought a set of six paintbrushes but only received four, you can return the set for a full refund or the seller may offer to let you keep the ones you received and give you a partial refund. If you can't find your guest order confirmation email, select the button below and we'll . correct. Find your order confirmation email. The subject line starts with "Order Confirmed". You can also see the status of your return by going to View order details in your order confirmation email, then selecting Resolutions. Here's how to track your order as a guest: You'll see a delivery status bar with a delivery company, tracking number and the item's current location. You can shop for most things on eBay without needing an eBay account, but you'll miss out on the benefits of being a member. In most cases, if your order doesn't arrive, or is faulty or damaged, you'll get your money back or a replacement. Hey everyone! You should be able to find the order, which will have a link to the original item. Need help with a guest purchase? Ask a Mentor. Something went wrong. I currently have opted in for EIS on all three of my selling accounts. But experience has shown If you can't find your guest order confirmation email, select the button below and we'll send you a link to your order details. If you don't have an eBay account, or didn't sign in to your account when you made a purchase, you can still request a return or report that an item hasn't arrived. To find the item you bought, look under "My eBay" and "Purchase History." Check the listing to see the seller's full return policy, including how long you have to request a return and any other conditions. When we step in, we'll review the details of your case and get back to you and the seller with our resolution. - opens in new window or tab. Log into your account on the eBay website with your username and password. Copyright 1995-2023 eBay Inc. All Rights Reserved. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Ask eBay to step in and help if the seller hasn't responded or things aren't resolved. If you want to bid on an auction or send a Best Offer to a seller, youll need an eBay account, You pay for the item using PayPal, credit card, debit card, Apple Pay, or Google Pay. A dialogue will open as you type your search terms. Trading Cards Image Detection Feature. If your seller is sending your item using a tracked delivery service, you can follow your item's progress all the way to your delivery address. "Mentors" are experienced sellers & buyers, not eBay employees. Enjoy! When your return request is accepted, we'll send you an email with the subject "Send the item back". Is it normal wikiHow is where trusted research and expert knowledge come together. eBay recommends that the seller use a drop-down menu to add a return policy, meaning the policy is usually listed on the item page. If the tracking for your item shows that it's been delivered, check with a neighbour in case you weren't home when the package arrived and they took delivery of it for you. Many eBay sellers accept returns if you've changed your mind. If the tracking for your item shows that it's been delivered, check with a neighbour in case you weren't home when the package arrived and they took delivery of it for you. on April 20, 2023, 5:30 PM EDT. When you locate the item, click on More Actions on the right side of the description and select Return This Item from the drop-down menu. Most sellers refund as soon as they get the item back. You won't be able to re-open the request once it's closed. Most of the time sellers will be able to resolve your issue, but if they haven't responded after 3 business days or they haven't been able to fix things for you, we're here to help. We use cookies to make wikiHow great. Check your order confirmation email to see the item's expected delivery date and the address it's being delivered to. There are several ways you can send an item back to the seller. Once you've found an item you'd like to buy, you can go to checkout to complete your purchase. When the seller has accepted your return, you need to send the item back to them. Once you contact us we can assist you in locating the transaction and manually file a claim on your behalf. The amount ebay is charging is $8.80. This is the email we sent at the time of your purchase with all your order details. View cart for details. Are you a seller? Most sellers refund as soon as they get the item back. Then when I click "track package" it prompts me for my ebay account, so I created one, then it tells me im not a buyer or a seller in this transaction so the page cannot be displayed. When you buy as a guest on eBay, you can still track your purchasesand return items youve bought, but you wont be able to use My eBay to keep track of your activity, message other members, or sellyour unwanted items. If possible, we recommend trying to collect your package from the original address. It's easier to shop on eBay and keep track of your purchases when you have an account. What to do if you've only received some of the items you've purchased. Prices for 7 Types of Murphy Beds (Low to High) 1: The Cheapest Murphy Bed and Mattress Costs $454.99 2: The Cheapest Murphy Bed Frame Costs $799 3: The . Develop the tech skills you need for work and life. If you select Other, enter the carrier name. To help you find the information you need, we've put together an overview of how the process works, with links to useful articles. Decline your return request Sellers can decline your return request if you changed your mind about an item and they stated in the listing that they don't accept returns, or if you missed the seller's deadline to start a return. If you want to return an item, or if there's a problem with your order, the first step is to let the seller know. If you have a PayPal account, you can use it to pay for your items on eBay. Most sellers are happy to work with you, but if you're unable to resolve an issue or the seller doesn't honor their stated return policy, you may be eligible for eBay Money Back Guarantee. How you request the return depends on how you bought them. Free standard shipping with $35 orders. If the seller has already dispatched the item, they won't be able to cancel the order. Who pays the postage costs depends on why you're returning it. When the seller replies, we'll send you an email with details of the next steps. . Most sellers refund as soon as they get the item back. Address. Your item didn't match the listing, or it arrived faulty or damaged. View related content below. Here's how: Go to your Purchases. Decline your return request Sellers can decline your return request if you changed your mind about an item and they stated in the listing that they don't accept returns, or if you missed the seller's deadline to start a return. seller has cancelled San Antonio, TX 78232. Once you click on return, eBay should give you return labels. Select the shipping carrier from the dropdown list. Select your reason for the return and select. By using our site, you agree to our. Here are the most common: Check the listing in your Purchases - opens in new window or tab to see the seller's full return policy, including how long you have to request a return and any other conditions. You can still register as an eBay member after youve bought an item as a guest. Please allow extra time after the expected delivery date before contacting the seller to let them know that your item hasn't arrived yet. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. ok??? In My eBay, find the item under Purchase history, then in More actions, choose Return this item. Check your order confirmation email to see the item's expected delivery date and the address it's being delivered to. Copyright 1995-2023 eBay Inc. All Rights Reserved. If you've changed your mind and no longer want to return your item, it's easy to cancel your request. However, if what you got didn't match the description offered by the seller, you should be able to get a return no matter what, according to eBay's policy. Ebay refund without Paypal account. If you're not able to resolve things with the seller, you can ask us to help. I think the issue was I bought the item as a guest without an ebay account. Some sellers offer free returns and some don't. If you're getting a refund, it will go back to your original payment method. a Target Plus partner.A retirement party is a good opportunity to produce mementos and keepsakes. You can use yourFacebook, Google, or Apple account to quickly sign up for an eBay account. Once you request a return, the seller should get back to you within 3 business days. Your guest purchases will still be managed separately, but youll find all your future purchases in My eBay. If the seller states in their return policy that they don't accept returns, you can ask them to see if they'll make an exception. Strength in numbers! Item Package Dimensions L x W x H 7.8 x 6.7 x 3.6 inches : Package Weight 0.4 Pounds : Item Dimensions LxWxH 8 x 5 x 2 inches : Item Weight 0.4 Pounds : Brand Name The Adidas Mexico green jersey 2022 features the new crest of the Mexican national team, which was unveiled in December of 2021.White and red are also used for . If you bought multiple items from the same seller, but something was missing when your order arrived, you can follow the steps above to report that you didn't receive an item. Learn more about our Condition of returns policy. You can use your mobile number or Facebook, Google or Apple account to quickly sign up for an eBay account. You can still close it if things are resolved. Welcome to the Shipping board! eBay Money Back Guarantee covers most transactions on eBay. You can add a message to the seller and also upload up to 10 photos showing the item's condition. - opens in new window or tab. Car & Truck Safety & Security Accessories, Get help with an item that hasn't arrived. http://pages.ebay.com/help/sell/return-policy.html, http://pages.ebay.com/sellerinformation/tips-for-selling-online/effective-ebay-listings/return-policy.html, http://pages.ebay.com/help/buy/return-item.html. View basket for details. Check the seller's return policy in the listing to see who is responsible for return postage costs. If you need to return the item you bought, you can open a return request through the order confirmation email you received.